- Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.
- Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.
- Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.
- Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.
- Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.
- Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.
- Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.
- Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.
- Proactively frame key decisions, equipping leadership with context to act decisively.
- Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.
- Develop a 360-degree change management approach addressing people, processes, and organizational design.
- Champion new ways of working with GTM and training teams to ensure effective organizational adoption.
- Track health metrics and prepare executive dashboards to communicate progress and course corrections.
- Capture lessons learned and build scalable playbooks to strengthen future team capabilities.
- Continuously identify opportunities to improve tools and operating models across the PMO.

Requirements - Degree in Business, Strategy, or a related field

- 7+ years in strategy, program management, or management consulting.
- Leading complex,



cross-functional programs from strategy through execution.
- Designing governance frameworks and operating models for large initiatives.
- Exceptional communication and storytelling skills for Director+ and VP audiences.
- Navigating matrixed organizations and managing diverse stakeholders.
- Initiative and ownership—proactively identifying gaps and driving solutions.
- Commitment to core values: trust, teamwork, and accountability.
- MBA or advanced degree in a related field (Great to Haves)
- PMP, PgMP, or equivalent program management certification (Excellent to Haves)
- Change management certification (e.g., PROSCI or equivalent)
- Experience in retail, consulting, or complex channel environments (Great to Haves)
- Bilingual fluency (English and French) is an asset.

Core Competencies

Demonstrates expertise in strategic visioning, program management, and governance frameworks, with a strong focus on cross-functional alignment and stakeholder engagement. Proficient in change management and effective communication to drive organizational adoption and measurable outcomes. Highest-signal resume keywords - Strategic Visioning

- Program Management
- Governance Frameworks
- Change Management Certification
- Exceptional Communication Skills ATS Optimization Keywords Hard Skills - Program Management
- Governance Frameworks
- Change Management
- Stakeholder Engagement
- Risk Mitigation
- Performance Metrics Tracking
- Cross-Functional Program Leadership
- Decision-Making Frameworks
- Organizational Design
- Process Improvement Soft Skills - Initiative
- Ownership
- Teamwork
- Accountability
- Conflict Resolution Certifications & Qualifications - PMP
- PgMP
- Change Management Certification
- MBA Industry Keywords - Retail
- Consulting
- Complex Channel Environments Tools & Technologies - Executive Dashboards
- PMO Tools
- Communication Platforms

📌 Senior Strategy Manager, Channel PMO (Toronto)
🏢 Jobtailor
📍 Toronto