Explore a career with TOPS Telecommunications Inc. as a VoIP and Network Technician in Kamloops, BC. This full-time role combines technical support with client interaction.
You will work on the installation and maintenance of UCaaS VoIP platforms and network systems, providing customers with top-tier support. Your work will require a solid technical foundation and commitment to training clients on complex systems. Be part of a team that values strong communication and excellent service.
Key Responsibilities:
• Install VoIP platforms and legacy PBX systems
• Program IVR systems and VoIP softphones
• Train end users on VoIP technology
• Service routers, switches, and firewalls as necessary
• Maintain detailed documentation of service logs
Requirements:
• Solid understanding of SIP and voice protocols
• Knowledge of networking and OSI model
• Experience troubleshooting routers and switches
• Comfortable in various physical and work environments
• Solid communicator and dedicated worker
Leverage your skills in VoIP and networking with TOPS Telecommunications in Kamloops.
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📌 VoIP & Network Technician Position (Kamloops)
🏢 TOPS Office
📍 Kamloops