Owner/Operator

Your Independent Grocer focuses on delivering a great employee and customer experience throughout the store by exceeding customer expectations in departments including Produce, Meat, Deli, Bakery, Grocery, and Dairy.

We’re looking for a leader who inspires their team, brings passion to merchandise and program execution, and continuously looks for new ways to make an impact in the community. As the future Franchisee, you will be supported by a network of District Managers and Customer Experience Specialists who will assist you to grow your business. You will oversee all the operational functions of your business which includes (but is not limited to) setting targets and achieving goals, managing costs, recruiting, inspiring, coaching, training, and above all providing superior customer satisfaction.

What you’ll do:

- Ensure your business fosters a supportive environment for employees, operates efficiently, and achieves maximum profitability, while building a positive reputation within your community.
- Drive increased sales performance by championing our We Love Food culture, and adopting creative merchandising, advertising, and suggestive selling strategies.
- Focus on cost by continuously seeking ways to become more productive and efficient.
- Take care of each other: proactively making your business the best by building a strong team and focusing on community involvement.
- Lead and motivate your in-store team by building positive employee relations.
- Liaise with community partners to foster a positive relationship while establishing a strong community presence.
- Collaborate with your Department Teams to plan, develop and execute in-store programs and events.
- Meet and exceed financial performance budgets/targets particularly in Sales, Shrink, Labour, and Controllable Expenses as well as operational metrics including NPS and Inventory Management.
- Effectively build relationships with Customers, Employees, District Managers, Store Support, Specialists,



and Vendors.
- Respond to all concerns, queries or complaints from customers or employees with timeliness and professionalism.
- Problem solve day-to-day operational issues as they arise.
- Adhere to Operational Store Standard Guidelines.
- Adhere to and maintain compliance with all Legislative and legal requirements.

What you’ll need:

- Strong entrepreneurial mindset with an emphasis on growing the business and long-term planning.
- Proven leadership skills demonstrated through integrity, passion, and authenticity.
- People-focused with an emphasis on developing and coaching for high performance.
- Community-oriented with the ability to build and cultivate long lasting relationships with local community groups.
- Demonstrated financial acumen with the ability to understand and interpret Profit and Loss statements and deliver consistently outstanding financial results against budgets and targets.
- Solid merchandising and marketing knowledge with the ability to execute programs to drive sales and gross profit.
- Proficiency in Fresh and Dry Operations, inventory control, cash office operations, Microsoft Office, and SAP.
- Ability to remain composed and make sound decisions under pressure while achieving results.

Important Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Salary Range:

$75,000.00 – $115,000.00/yr

Equal Employment Prospect Statement:

We have a long-standing focus on diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

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📌 Owner/Operator (Manitoulin District)
🏢 Your Independent Grocer
📍 Manitoulin District