Join Canada Post's HR team in Ottawa as a Clerk, focusing on employee support and inquiries. This temporary role provides a blend of on-site and remote work.
In this position, you will address first-level inquiries at the HRSS Contact Centre, guiding employees and team leaders on personnel and benefits-related issues. Researching and investigating HR matters while ensuring compliance is critical for success.
Key Responsibilities:
• Handle inquiries about personnel administration and time management
• Respond to payroll inquiries regarding taxation and banking
• Explain employee perks and eligibility rules
• Create cases for necessary corrections and escalations
• Maintain administrative documentation and correspondence
Requirements:
• High school diploma and post-secondary education
• 1-3 years of HR or customer service experience
• Familiarity with Windows and HR software
• Excellent verbal and written communication skills
• Proven ability to maintain confidentiality and professionalism
Leverage your HR skills to enhance employee satisfaction at Canada Post in Ottawa.
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📌 Ottawa HR Contact Centre Clerk
🏢 Canada Post
📍 Ottawa