Elevate customer experiences with Fresh Prep as a Customer Service Expert. This hybrid role encompasses direct client support and operational collaboration in a vibrant food delivery environment.
At Fresh Prep, the selected candidate will serve as the primary point of contact for all client inquiries. With a focus on communication and interpersonal skills, you will educate clients about our meal kit offerings and manage support requests across various platforms. This role demands a proactive approach and an enthusiasm for connecting with customers to enhance their service experience.
Key Responsibilities:
• Address client inquiries via phone, email, and live chat
• Maintain relationships across social media and other channels




• Collaborate with kitchen and operational staff for timely resolutions
• Keep detailed records of customer interactions and inventory
• Greet visitors and assist with on-site customer interactions
Requirements:
• High school diploma or equivalent
• 1-2 years experience in customer service
• Excellent communication skills with 50 WPM typing speed
• Ability to multitask under pressure
• Versatile availability for various shifts
Bring your communication skills and passion for customer service to Fresh Prep's dedicated team!
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📌 Customer Service Expert at Fresh Prep (Calgary)
🏢 Fresh Prep
📍 Calgary