Job Details - Manager, Pension Member Experience (5800)Job PostingDescription:Our purpose The Saskatchewan Teachers' Federation has advanced the interests of teachers and advocated for excellence in public education for more than 90 years. We are a professional organization representing over 14,000 teachers employed in PreK-12 schools across the province who are trusted and respected leaders and partners in education.What we do Working with the Federation is more than a job. It's about contributing, through your professional background, to quality public education. It's about providing exceptional programs and services that support Saskatchewan teachers and their profession.What we value We work as a team, recognizing that we all play a part, directly or indirectly, in realizing our purpose. We are committed to a workplace that engages its diverse workforce and offers a stimulating environment where individuals are provided with opportunities to grow both personally and professionally. We are inclusive and celebrate diversity by supporting an environment where everyone feels valued, respected, and empowered to contribute their best.About the team The Saskatchewan Teachers' Retirement Plan staff administer the pension plan that covers Saskatchewan teachers, ensuring they have a lifetime pension on retirement. The STRP staff use their professional skills to provide accurate calculations and support to teachers planning and during their retirement.What you'll do The Manager, Pension Member Experience provides leadership and oversight of all member‐facing services for the STRP. This role is responsible for ensuring members receive accurate, timely,



and high‐quality information and support throughout their pension journey. The Manager oversees service delivery, member communications, education initiatives, and inquiry management, while continuously improving processes, tools, and resources that shape the overall member experience.What we offerA competitive salary range of $102,083.80 - $132,641.60.A 35-hour work week.4 weeks starting vacation and paid time off to deal with family, health and sickness, and compassionate situations.100% employer paid benefits from day one.Employer Matching defined contribution plan, saving for your future up to 18%.Free parking.How to apply For a complete job description and application procedures, please visit our website at https://www.Stf.Sk.Ca/about-stf/careers. The deadline for applications is 5 PM, Sunday, March 22, 2026.RequirementsWhat you'll bringAn undergraduate degree, combined with the completion of the Pension Plan Administration Certificate or equivalent, and 5-7 years of responsible, related pension benefits administration experience.Strong customer service skills.Demonstrated staff supervision and program management abilities.Strong interpersonal skills in dealing with members, employees at all organizational levels, and with officials of other organizations.Demonstrated ability to interpret and apply pension plan legislation, text, and policies.Valuable knowledge of pension plan administration principles, techniques and practices.Ability to communicate effectively orally and in writing with a wide range of people in varying circumstances.Highly developed analytical and problem-solving skills.#J-18808-Ljbffr

📌 Manager, Pension Member Experience - C$102,083.8 - C$132,641.6 A Year (Saskatoon)
🏢 Saskatchewan Teachers Federation
📍 Saskatoon