Elevate your career with VCA Canada's Client Care Specialist role in Calgary, AB. Focus on exceptional customer service and ensure a welcoming environment for pet parents and their pets.
This full-time position is crucial for the day-to-day operations of our veterinary hospital. You will create a warm atmosphere while assisting veterinary staff, managing appointments, and communicating with clients effectively. Solid organizational skills and a willingness to learn about veterinary services are essential for this impactful role.
Key Responsibilities:
• Create a welcoming environment for clients and pets
• Answer a multiline phone system and manage appointments
• Admitting and discharging pet patients




• Respond to email correspondence and manage client inquiries
• Ensure cleanliness of the reception and common areas
Requirements:
• Excellent customer service skills with a nurturing approach
• Strong organizational abilities in a busy environment
• Capacity to learn updated medical office procedures
• Willingness to assist veterinary staff as needed
• Ability to handle invoicing and billing processes
Bring your customer service and organizational strengths to the VCA Canada team in Calgary.
#J-18808-Ljbffr

📌 Client Care Specialist at VCA Canada (Calgary)
🏢 VCA Animal Hospitals
📍 Calgary