Elevate your career as a Business Analyst leveraging Microsoft Dynamics 365 to enhance service delivery and customer experiences. This role focuses on business analysis to uncover and solve client challenges through technology solutions.
We are looking for a skilled Business Analyst with a critical approach to leading and conducting business analysis for diverse client projects. Key competencies include developing business cases, conducting feasibility studies, and applying re-engineering concepts. You'll interact with stakeholders to capture requirements and document business needs, ensuring alignment with best practices and methodologies.
Key Responsibilities:
• Provide comprehensive I&T; business analysis services
• Analyze client business problems and opportunities




• Develop strategies and prepare detailed business cases
• Conduct business modeling and requirements gathering sessions
• Prepare performance measures and traceability matrices
Requirements:
• Solid experience with Microsoft Dynamics 365 and Power Platform
• Proven analysis skills supporting business initiatives
• Expertise in business functional modeling and process mapping
• Familiarity with project management methodologies
• Excellent interpersonal and communication skills
Utilize your analytical skills and Microsoft Dynamics expertise to create impactful business solutions.
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📌 Business Analyst at Microsoft Dynamics 365 (Toronto)
🏢 Softline Technology
📍 Toronto