Elevate customer experience as a Service Department Manager at Farm Boy, where teamwork and high operational standards are integral. Oversee front-end operations ensuring exceptional service delivery.
In this leadership role, you will work closely with the Store Manager and Front-End Specialist to foster an engaging workplace that prioritizes customer satisfaction. With a focus on coaching and operational oversight, you'll build a dedicated front-end team while ensuring compliance with safety and financial regulations. Candidates should possess three years of management experience in retail.
Key Responsibilities:
• Oversee all front-end operations and customer service
• Engage in coaching and team development strategies
• Conduct audits to maintain cash handling integrity




• Manage inventory and financial performance in the Floral Department
• Ensure regulatory compliance across operations
Requirements:
• 3+ years supervisory experience in a retail setting
• Proven commitment to customer service excellence
• Valid food handling and safety certifications
• Effective communication and organizational abilities
• Availability for varying shifts, including weekends
Contribute to exceptional shopping experiences while leading a motivated team at Farm Boy.
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📌 Service Department Leadership Role at Farm Boy (Whitby)
🏢 Farm Boy
📍 Whitby