Enhance operational efficiency as an Intermediate Business Advisor with Intact's Strategy & Transformation team in a hybrid mode. Lead projects that drive effective processes and customer service excellence.

The successful advisor will leverage a continuous improvement mindset, addressing operational challenges within the Claims West operation. This role requires collaboration with stakeholders to redefine processes while ensuring exceptional service delivery and change management.

Key Responsibilities: • Lead projects to improve claims efficiency and effectiveness • Gather inputs and analyze performance indicators for root cause assessment • Reimagine processes and clarify decision points for better outcomes • Collaborate with teams to define current and future state • Propose creative business solutions and actionable recommendations

Requirements: • 5-8 years consulting or management experience • Lean Six Sigma certification preferred • Experience in insurance or claims sector • Excellent communication and analytical skills • Hands-on project management and change management experience

Apply your strategic thinking and process excellence in a role that shapes the future at Intact. #J-18808-Ljbffr

📌 Intermediate Business Advisor at Intact (Vancouver)
🏢 Intact Financial
📍 Vancouver