Prompt engineering

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without people who build, design, and support it. We’re looking for an AI Automation Engineer to join our scaling organization.

What’s Important To Us

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, Teamwork .

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013.

However, we have much more to accomplish for our customers, and we're looking for a culturally aligned AI Automation Engineer to join in our ITS team. Take part in joining an exciting career in a booming industry!

Overview

We are seeking an AI Automation Engineer to design, develop, and implement AI-powered automation solutions that improve operational efficiency and decision-making across the organization.

This role will focus on building AI agents, integrating large language models (LLMs), and automating business workflows by connecting AI technologies with existing enterprise systems such as ERP platforms, integration tools, and internal applications.

The ideal candidate combines software engineering, AI application development, and process automation expertise to transform business workflows through intelligent automation.

Key Responsibilities

AI Agent Development

Design and implement AI agents to automate operational and knowledge-based tasks.

Integrate large language models (LLMs) into internal tools and workflows.

Build conversational and task-oriented AI assistants for internal teams.

Workflow Automation

Identify opportunities to automate business processes using AI and workflow automation tools.

Develop automation pipelines that connect AI agents with enterprise systems.

Improve operational efficiency through intelligent automation and decision-support systems.

System Integration





Integrate AI capabilities with enterprise platforms such as:

ERP systems

CRM systems

logistics platforms

data warehouses

Develop and maintain API-based integrations between AI services and business systems.

Data & Knowledge Integration

Implement retrieval-augmented generation (RAG) solutions to enable AI agents to access internal knowledge bases.

Manage structured and unstructured data sources used by AI applications.

Build vector databases or knowledge repositories for AI search and reasoning.

Automation Framework Development

Design scalable AI automation frameworks and reusable components.

Build internal tools that allow teams to deploy AI-powered workflows efficiently.

Ensure automation solutions are reliable, secure, and maintainable.

Collaboration

Work closely with product teams, operations teams, and leadership to identify high-value AI use cases.

Provide technical guidance on AI capabilities and limitations.

Contribute to AI strategy and roadmap development.

Qualifications

5+ years of hands‑on software engineering experience

2+ years of experience implementing automation or workflow solutions

1–2 years of practical experience working with AI/LLM technologies such as OpenAI, Lang Chain, or similar frameworks

Experience building API integrations between multiple systems

Experience designing automation pipelines or intelligent workflows

Technical Skills

Programming

Robust proficiency in Python or Node.js

Experience building API-driven services and integrations

AI / LLM Technologies

Experience working with:

OpenAI / Anthropic APIs

Lang Chain or Llama Index

Prompt engineering

Retrieval-Augmented Generation (RAG)

Data & Knowledge Systems

Experience with:

SQL and data pipelines

vector databases (Pinecone, Weaviate, FAISS, etc.)





document retrieval systems

Cloud & Infrastructure

Experience With At Least One Cloud Platform

Azure

AWS

Google Cloud

Knowledge Of

containerization (Docker)

serverless architecture

scalable microservices

Success Measures

number of automation solutions deployed

reduction in manual processes

operational efficiency improvements

adoption of AI tools across teams

reliability and scalability of AI systems

What You Can Expect From Pacific Smoke International

A total compensation package that includes group benefits program starting from day 1 of joining and year-end performance bonus

Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential

Three weeks of Vacation

Awards for top performers and employee tenure

A unique opportunity to build, grow and leave your impact on the industry

To work with a group of people who are humble, supportive, and care about our customers

Product at distributor pricing to all employees

Company events

EAP (Employee Assistance Program) Program

If you are a results-driven, self‑motivated individual who thrives in a collaborative and fast‑paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply. While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

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📌 AI Automation Engineer (Markham)
🏢 Pacific Smoke International
📍 Markham