Caissier(ère) principal(e) (Temps plein) at The Home Depot in St.Jerome, QC J7Y 3P2

Job Attributes

Req ID

Req186793

Job Location

1045 Boul du Grand Heron , St.Jerome, QC J7Y 3P2

Job Type

Full Time

Career Area

Retail Store

Type

Onsite

1045 Boul du Grand Heron
St.Jerome, QC J7Y 3P2

Req186793

Full Time

Retail Store

Onsite

Job Description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.

Key Responsibilities:
Ensures Customer Satisfaction

- Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
- Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
- Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
- Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
- Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.

Leading the Front End
- Communicate goals, priorities, and directions from store leadership to associates.
- Ensure the parking lot is shoppable and free of debris.
- Engage back-up cashiers as necessary and assign them to predetermined registers.
- Operate cash machines and train cashiers accordingly.
- Assist guards for cash collection.

Maintains Safety and Security
- Follows all Safety and Loss Prevention policies and procedures.
- Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.

Competencies:

- Customer Focus
- Time Management
- Promotes Teamwork
- Problem Solving
- Communicates Effectively

Skills:

- Interpersonal Skills
- Cash Handling
- Leadership Skills
- Attention to Detail

Direct Manager/Direct Reports:
- Reports to Department Supervisor

Travel Requirements:





- No travel requirements

Physical Requirements:

- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

- High School Diploma or equivalent

Minimum Years of Work Experience:
- 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:
- Minimum 1 year leading people

Certifications:

- NA

Other Requirements/Assets:
- NA

Our Core Values Press ENTER to read the content or TAB to skip.

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.





Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

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Our Core Values Press ENTER to read the content or TAB to skip.

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Robust relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Awards & Recognition Press ENTER to read the content or TAB to skip.

JOIN OUR TALENT COMMUNITY

Sign up on Workday to be considered for future opportunities at The Home Depot Canada.

We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.

📌 Caissier(ère) principal(e) (Temps plein)
🏢 Home Depot
📍 Saint-Jérôme