We are looking for a Collections Specialist to join a permanent onsite team in Concord, Ontario on a Contract basis. This position supports business-to-business accounts receivable activities for a high-volume commercial client portfolio, with a focus on invoicing, payment application, and timely follow-up on outstanding balances. The successful candidate will bring strong accounting fundamentals, sound judgment, and the ability to work with urgency while maintaining strong client relationships.

Responsibilities:

- Manage business-to-business collections for a commercial and industrial customer base, following up on overdue accounts and working to reduce aged receivables.
- Prepare and issue a high volume of invoices each month, ensuring billing details, pricing, and charge calculations are accurate before distribution.
- Post incoming payments promptly and apply funds correctly within the accounts receivable system, with a focus on EFT transactions and occasional cheque payments.
- Review aging reports regularly, prioritize collection activity based on risk and outstanding balances, and escalate concerns when appropriate.
- Upload invoices to customer portals and confirm supporting documentation is submitted in line with client requirements.
- Maintain accurate records of collection activity, payment status, and account communications within the relevant software and tracking tools.
- Work closely with accounting and operational teams to resolve billing discrepancies, clarify account details, and support smooth month-to-month receivables processing.
- Use Excel tools such as pivot tables and VLOOKUP to analyze account information, track trends, and support reporting needs.
- Minimum 2 years of experience in collections, accounts receivable, or a related accounting support position.
- Practical understanding of accounting principles, including debits,



credits, margins, and general payment reconciliation.
- Experience handling B2B collections in a high-volume environment with commercial clients rather than individual consumers.
- Proficiency with accounting and CRM systems, including experience working with platforms such as Jonas software or similar tools.
- Strong Microsoft Excel skills, including the ability to use pivot tables and VLOOKUP confidently.
- Excellent communication and customer service skills, with the ability to build rapport and follow up effectively on outstanding accounts.
- Dependable, self-motivated, and able to manage priorities with a strong sense of urgency in an onsite team setting.

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📌 Collections Specialist (Etobicoke)
🏢 Robert Half
📍 Etobicoke