Supervisor, Fracture Clinic

Human Resources Management:

- Coordinate and supervise the activities of team members
- Review, organize and assign duties and tasks to team members in line with collective bargaining agreement
- Establish work schedules and provide relief for absences as needed
- Monitor and control overtime when necessary
- Evaluate performance of the team and conduct annual performance evaluations
- Assist with job postings, interviews and staff hiring as needed
- Arrange orientation and training for new hires
- Recommend, implement and document disciplinary actions in conjunction with Human Resource department

Daily operations management and optimization of clinic flow:

- Monitor clinic performance daily to ensure duties are completed accurately, efficiently and timely
- Identify and recommend solutions for issues and problems as they arise
- Review and update clinic forms and other documentation templates on a regular basis
- Monitor clinic scheduling system to ensure clinics are not overbooked and that clinic visits are spaced appropriately over the clinic time
- Monitor WebER to make sure schedule is assigned by the team members
- Monitor clinic patient flow to ensure patients are seen in a timely and effective manner
- Ensure that patient concerns and complaints are reviewed and recommend corrective actions as appropriate.
- Monitor telephone calls and messages to make sure calls are returned in a timely manner




- Conduct periodic staff meetings
- Relay pertinent information to the team members in a timely manner
- Ensure staff training is kept up to date
- In collaboration with clinical staff make sure supply carts have adequate supplies that complies with clinical best practices
- Ensure that clinical equipment remains in good working condition

Qualifications

- Bachelor's degree is required, Master's Degree is an asset.
- 3-5 years healthcare experience; outpatient experience in an orthopaedic setting preferred.
- Recent relevant supervisory or leadership experience in health care preferred.
- Demonstration of course work and/or certificates in leadership/communication, preferred.
- Working knowledge of organization Information Systems such as SunnyCare, Quadramed and Excelicare.
- Superior organizational, leadership experience in health care preferred.
- Ability to manage effectively in a fast-paced, constantly changing environment.
- Excellent change agent skills.
- Demonstrated critical thinking and problem solving skills.
- Demonstrated understanding of general medical and diagnostic imaging terminology an asset.
- Demonstrated coaching and empowering style of management.
- Demonstrated commitment to excellence and patient-centred care.
- Demonstrated effective organizational and time management skills.
- Excellent oral and written communication skills.

📌 Supervisor - Fracture Clinic - Regular Part-time 2026-18096 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto