Wingate by Wyndham is a small business in Calgary, AB. We are rewarding and fast-paced.
Our work workplace includes:
- On-the-job training
Our work environment includes:
- Lively atmosphere
- Work-from-home days
- Safe work environment
- On-the-job training
Responsibilities
- Inspect all rooms after cleaning.
- Ensure correction of cleaning problems found in inspected suites as needed.
- Review issues with the Housekeeping Room Attendant.
- Report any damaged or missing items to Executive Housekeeping Manager and Maintenance.
- Report exceptional and/or unusual circumstances, such as no luggage in a stay‐over room, sleep‐outs, damage in the rooms, etc. to the Housekeeping Manager and/Maintenance Manager.
- Communicate changes of room status to the Front Desk.
- Assist Executive Housekeeping Manager with linen and room supplies inventory.
- Clean Room, Assist Laundry and Public Cleaning if needed.
- Oversees the operations and staff of the Housekeeping Department in the absence of the Housekeeping Supervisor.
- Train and supervise Housekeeping team members.
- Supervise special cleaning projects under the direction of the Executive Housekeeping Manager.
- Assist in maintaining uniform and grooming standards of the department.
- Accommodate Guests’ special requests courteously and efficiently.
- Maintain Guest Lost and Found program to ensure proper security of lost items.
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co‐workers, and management.
- Knowledge of safety procedures and proper use of chemicals and cleaning supplies.
- Knowledge of and ability to carry out hotel emergency procedures
Requirements
- Must have a drivers license or reliable way to get to and from workplace
- Work experience as a Room Attendant Supervisor (preferred)
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to communicate with guests & other staff
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions