Job Title: Field Technician

Reports to: Team Lead

Hours: Scheduled to work on a bi-weekly
basis; shifts and hours are subject to change based uponoperational needs.

Location: Newfoundland and Labrador (Stephenville,
Springdale, Marystown, St John’s (Avalon Peninsula)

Who are we?

Frontier Technologies is one of Canada’s largest
Telecommunications Support and Workforce Optimization organizations.

Since 1997 we have grown to almost 150 employees located in ten offices across
the country.

We are proud of our reputation for the highest level of service
for our valued customers and the best work environment for our exceptional
employees.

As we continue to grow, our goal is to stay connected to our
values and committed to the same standard of excellence that got us where we
are today.

Kerr Group operating companies are Frontier Technologies and
Northern Business Intelligence.

What are we looking for?

Frontier Technologies is currently seeking
applications for Telecommunications Installation and Repair
Technician to join our team in Newfoundland and Labrador

Do you have experience with home electronics?

Are you
familiar with setting up routers, Wifi and programming remotes?

Do you have a
background in customer service that you're proud to talk about?

As a member of our field team, you
will be responsible for providing outstanding customer service and technical
expertise through the installation of telephone, internet and cable services
(including the related products) in customer locations.

Additionally, you may
be tasked with troubleshooting faults from the pole to the customer premises




which may impair the operations of the services in which we install.

You
will also naturally be committed to safety and working in a safe work
environment by demonstrating protected work practices.

Daily Duties and Responsibilities may include:

- Installation of interior/exterior outlets and lines as well as installation of telephone, internet and cable services/equipment at the customer location while providing exceptional customer service.
- Working at heights with ladders (30+ feet).
- Kneeling, crouching, bending and overhead work to get assigned tasks completed.
- Heavy lifting (60+ pounds).
- Use of specialized tools.
- Maintaining stock reequipments in vehicles for successful completion of all types of jobs.
- Completion of daily safety checks and assessments.
- Maintaining assigned vehicles and tools in a satisfactory manner.
- Other duties as assigned by Manager/Team Lead.

Qualifications:

- Satisfactory Criminal Background check.
- Valid provincial driver’s license coupled with a satisfactory driving abstract is an absolute requirement.
- Grade 12 Certificate or equivalent.
- Graduation from a recognized Electronics Program is considered an asset.
- Relevant industry installation and repair experience is considered an asset.
- Ability to work rotating shifts, including evenings (up to 8pm) and weekends,



holidays and emergency situations.
- Ability to travel to other areas of the region when required (not frequent, scheduled prior).

Required Skills and Abilities:

- Strong work ethic.
- Team-oriented individual.
- Enthusiastic and willing to learn.
- Working at heights and with ladders.
- Excellent people skills.
- Knowledge of telecommunication infrastructures and voice and data communications equipment are considered an asset.
- Ability to follow established policies & procedures with a strong attention to detail.
- A commitment to continue learning and skills development.
- Strong organizational skills with the ability to consistently meet and achieve outlined metrics.

What can the Kerr Group offer?

- This position is part of our “piece pay compensation structure once training has been completed.

Technicians can earn equivalent up to $28/hr not including bonus.
- Paid vacation
- Paid training
- Group RRSP matching
- Comprehensive Benefits Package (50% employer paid)
- Company vehicle and cell phone.
- All required tools and equipment provided by company.

We’re looking for people who are passionate about what they do, who believe in
our core values and want to go above and beyond for our customers every
day.

If you have a strong work ethic, rise to the challenge, and are
motivated by a job well done, we want to hear from you!

We thank you for your interest in Kerr Group of
Companies.

All qualified applicants will be considered, however, only those
selected for interview will be contacted.

Required Skill Profession

Other Installation, Maintenance, And Repair Occupations

📌 Field Technician (Clarenville)
🏢 Frontier Technologies
📍 Clarenville