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>Senior Catastrophic Claims Representative

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The Opportunity

The successful candidate’s responsibilities will include evaluating, estimating, negotiating, and settling property catastrophe claims in accordance with company standards.

The successful candidate will travel to loss locations across Canada in response to catastrophic weather events as they occur to provide excellent customer service to our affected clients.

What to Expect

- The successful candidate will be assigned a company vehicle.
- The successful candidate will receive a Catastrophe Occupational Bonus above and beyond their salary, overtime & per diem pay, and bonus.
- The successful candidate will be required to travel to loss sites across Canada in response to catastrophic weather events.
- Deploy approved Economical loss cost control programs and technology to investigate, negotiate and settle moderate to complex personal claims as assigned.
- Develops and records information pertaining to the claim and/or coverage, documenting notes in the appropriate system(s) and driving the claim towards closure.
- Interpret policy wordings to make correct coverage decisions.

Reviews claim evidence, photos, and investigative documentation to assist in identifying subrogation opportunities or identifying potential third-party liability exposure.
- Maintain relationships and provide accurate direction to appropriate vendors & experts within corporate guidelines.
- Knowledge of building code and by-laws as they pertain to structural repairs.
- Supports regional adjusting functions while not deployed by working business as usual claims as required.

Supports national appraisal function while not deployed on CAT by completing reinspection’s.

What You Bring

- Minimum of 2 years’ experience as a property claim adjuster or appraiser.
- University degree, college diploma, and/or CIP designation is an asset.
- Thorough knowledge of Xactware software and experience writing estimates in Xactimate for both interior and exterior property damages and navigating Xactanalysis.
- Experience using estimating software such as PLNAR, HOVER, Eagleview, etc.

is an asset.
- Demonstrated ability to create detailed repair scopes/estimates on moderately complex losses and create.
- Strong verbal and written communication skills and ability to work autonomously.
- Professional, friendly, courteous in all interactions, flexible, and ability to remain calm while under pressure.
- Bilingual (French & English) a strong asset

Salary Range: $59,300 - $109,200

Working hours: While deployed on CAT, the expected workday is 12 hours per day, 6 or 7 days per week.

When not deployed, the regular work week is 36.25 hours.

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Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement?

We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team.

We’re actively seeking diverse backgrounds and perspectives to help us make insurance better.

At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

- Hybrid work schedule for most roles

- Company share ownership program

- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

- Pension and savings programs, with company-matched RRSP contributions

- Paid volunteer days and company matching on charitable donations

- Educational resources, tuition assistance, and paid time off to study for exams

- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents

- Wellness and recognition programs

- Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it.

Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility.

If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Required Skill Profession

Business Operations Specialists

? Start Your Application Here

Job Details (Bookmark)

- Company: Definity

- Location: Toronto, Ontario, Canada

- Job Type: Full Time

- Salary: Undisclosed

- Status: (Active)
- Download This Job Details in PDF

Why Work at Definity

Definity Company Info Other Openings

Industry: Business Operations Specialists

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Unlock Your Senior Catastrophic Potential: Insight & Career Growth Guide

- Real-time Senior Catastrophic Jobs Trends in Toronto, Canada (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Catastrophic in Toronto, Canada using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 96801 jobs in Canada and 33767 jobs in Toronto. This comprehensive analysis highlights market share and opportunities for professionals in Senior Catastrophic roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

Download Senior Catastrophic Jobs Trends in Toronto and Canada

- Are You Looking for Senior Catastrophic Claims Representative Job?

Great news! Definity is currently hiring and seeking a Senior Catastrophic Claims Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Catastrophic Claims Representative Jobs Toronto.

- The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Definity adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:
- 1. Independence
- 2. Loyalty
- 3. Impartiality
- 4. Integrity
- 5. Accountability
- 6. Respect for human rights
- 7. Obeying Canada laws and regulations

- What Is the Average Salary Range for Senior Catastrophic Claims Representative Positions?

The average salary range for a Senior Catastrophic Claims Representative Jobs Canada varies, but the pay scale is rated "Standard" in Toronto. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

- What Are the Key Qualifications for Senior Catastrophic Claims Representative?

Key qualifications for Senior Catastrophic Claims Representative typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

- How Can I Improve My Chances of Getting Hired for Senior Catastrophic Claims Representative?

To improve your chances of getting hired for Senior Catastrophic Claims Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

- Interview Tips for Senior Catastrophic Claims Representative Job Success

Here are some tips to help you prepare for and ace your job interview:

Before the Interview:

- Research: Learn about the Definity's mission, values, products, and the specific job requirements and get further information about
Other Openings
- Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
- Dress Professionally: Choose attire appropriate for the company culture.
- Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
- Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

- Be Punctual: Arrive on time to demonstrate professionalism and respect.
- Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
- Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
- Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
- Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
- Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

- Be Yourself:



Let your personality shine through while maintaining professionalism.
- Be Honest: Don't exaggerate your skills or experience.
- Be Positive: Focus on your strengths and accomplishments.
- Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
- Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Catastrophic Claims Representative interview at Definity, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Definity's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

- How to Set Up Job Alerts for Senior Catastrophic Claims Representative Positions

Setting up job alerts for Senior Catastrophic Claims Representative is easy with Toronto Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!

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📌 Senior Catastrophic Claims Representative (Toronto)
🏢 Definity
📍 Toronto