Position: Deskside Support/Help Desk/Field Service Technician

Location: Halifax, Quebec

Type: Full time/Part-Time or Per Project

Responsibilities:

- Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.

- Handle software installation/support/upgrades

- Perform deskside support services installing and troubleshooting of hardware, software and network related issues

- Provide 1st level Help Desk support

- Perform basic LAN and internetworking related activities

- Handle bench repairs (depot service) & remedial maintenance

- Respond/update/close calls from National Dispatch/Call Management Center

- Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

- Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities





- Have at 1 – 2 years of deskside support experience

- Have strong internetworking and troubleshooting skills

- Have A+ certification

- May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)

- Must be a self-starter and have the ability to manage multiple tasks

- Exceptional customer service skills

- Good communication skills

- Ability to work independently or as part of a team

- Ability to complete tasks effectively with minimal supervision

- Must be available to work flexible work schedules

- Must have a minimum of a Diploma from a recognized IT program

Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.

Apply Now

Required Skill Profession

Information And Record Clerks

📌 Deskside Support (Halifax Regional Municipality)
🏢 PeopleToGo
📍 Halifax Regional Municipality