Posting Date: July 30.2026

Hiring Rate: $21.39 per Hour

Union Job

About Us:

Neighbours Community Homes is Toronto’s leading non-profit supportive housing agency with a 45-year track record of excellence. Neighbours offers permanent, affordable housing and social programs to support individuals challenged by complex mental illness and addiction, including those who are homeless or otherwise marginalized. We own 53 buildings with 1400 supportive housing units. We provide support services and/or rent subsidies to tenants in 250 units in the rental market. Neighbours Community Homes works closely with sector partners to deliver programs and advocate for solutions that will address homelessness and end the legacy of institutionalization.

Key Duties & Responsibilities

- Performs general reception duties including greeting visitors to the tenant hub office, answering incoming calls, screening and forwarding calls and taking messages.
- Provide appropriate information about Neighbours in response to phone, email and walk-in inquiries and refer program participants to appropriate internal or external resources.
- Collect participant monthly rent payments received as cash, cheque of direct deposit.
- Deposit using the cheque deposit machine or depositing to the bank, and accurately document payment in the Neighbours property management software.
- Receive, sort and distribute all incoming mails/parcels; prepare and send outgoing mail using the postage machine, prepare and send courier packages when needed.
- Maintain and order office supplies for Support Services and satellite offices.
- Type general correspondence, memos and take minutes as assigned.
- Provide general clerical support i.e. photocopying, filing and faxing.
- Contact suppliers to service office equipment.
- Triage incoming requests to the appropriate department staff.




- General office duties and other duties as assigned.

What we are Looking For:

- Two-year Community College Diploma in Office Administration or related field.
- Three years’ experience working as an administrative professional.
- Good organizational skills and the ability to work under pressure and handle multiple demands as required.
- Excellent interpersonal and communication skills.
- Strong verbal communication skills, a pleasant telephone manner, and the ability to handle difficult people and situations.
- High proficiency in the English language, both written and verbal.
- Proficiency in Microsoft Office programs (Outlook, Excel, Word, SharePoint).
- Experience working with populations experiencing homelessness, addictions and mental health issues is preferred.

As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.

This position is being posted in response to an existing vacancy at Neighbours Community Homes

Neighours’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Neighbours’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Accommodations are available upon request for candidates with disabilities who are participating in the recruitment process and for those hired.

For the full job description, visit our website Careers - Neighbours and apply with a resume and cover letter on or before August 14. 2026.

Pay: $21.39 per hour

Advantages:

- Dental care
- Employee assistance program
- Extended health care

Flexible language requirement:

- French not required

Language:

- Mandarin (preferred)

Work Location: In person

📌 Receptionist (Toronto)
🏢 Neighbours Community Homes
📍 Toronto