Company Description

Maple Leaf Tours is an Indigenous family-owned Motor Coach Tour, Travel, and Cruise Agency since 1983, located in Kingston, ON. Specializing in North American Motor Coach Tours, Ocean Cruises, European River Cruises, and group tour packages, we aim to provide unforgettable experiences and memories. We are passionate about what we do and we are amazing at juggling multiple items every day from booking awesome tours, epic cruises, and fantastic holidays.

Our enthusiasm is contagious, and it shows on the phone, via email or in office as we work on quotes, issue travel insurance and preparing tour packages.

Proudly

Canadian and TICO REG# 50023381. Role Description

Our travel business is growing and Maple Leaf Tours is looking for a Customer Service Representative. Now’s the time, it’s time to take your love of travel and share it. Our team brings passion, expertise and commitment to working with our clients, providing them with a wealth of first-hand knowledge and experience from North America and beyond!

We are looking for a fellow dynamo to do just that. In this position, you’ll be providing high-level customer service in office, by phone, email, and handling the customer journey from the first point of contact to the pre/post trip.

Position

Summary

Full time or part time position.



Joining our Maple Leaf Tours Team means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned, founded and operated by an Indigenous Female Entrepreneur.

Join Maple Leaf

Tours and become part of a dynamic, growing team with a company that is well-known and respected throughout Canada and Internationally.

Our Wish

List

Minimum College Diploma in Tourism, Travel, Hospitality, Sales or Similar

Graphic Design and Marketing experience

TICO Certification (an asset – not mandatory)

Sales experience (travel and cruise products)

Amazing customer service skills

Strong verbal and written communication skills

Sales (preferably travel and cruise products)

Must Have

Proficient in Microsoft Programs – Work, Excel, Outlook, Power Point, etc.

A great sense of humour, a love of people and a genuine desire to help clients achieve their dreams of making wonderful travel memories is high on the list!

Why Maple Leaf

Tours?

Member of many International Associations such as CLIA, ETAO, CCAB, NTA

Award winning, family-run business

100% Canadian owned and operated

Indigenous Female Entrepreneur founder

Attractive compensation package and amazing travel benefits Want to join us? Here’s how:

In person at 2937 Princess Street, Kingston.

Email us at [email protected]

Apply online https://mapleleaftours.com/careers/ Work Location: In person Travel Industry Council of Ontario (TICO)#: 50023381

📌 Administrative Assistant (Belleville)
🏢 Maple Leaf Tours
📍 Belleville