01 Aug
|
Transcend Specialized Dentistry
|
Vancouver
01 Aug
Transcend Specialized Dentistry
Vancouver
Job Title: Administrative & Events Coordinator
Location: Downtown Vancouver (on-site)
Position Type: Full-Time
Hours: Monday – Friday, 8:30 a.m. – 5:30 p.m.
Salary Range: $30–$34 per hour, or equivalent annual salary
Who We Are
We are a Vancouver-based group of dental companies: Transcend Dentistry, an upscale multi-specialty dental practice in the heart of downtown; Transcend Lab, our in-house dental laboratory; and the BC Dental Study Club, a premium continuing-education community delivering courses, hands-on workshops, webinars, and events for dental professionals across BC and beyond. Our culture is built on excellence, loyalty, and innovation, and we invest in people who invest in us.
The Role The Administrative & Events Coordinator is the operational hub of our group's education and events activities. You will coordinate projects, manage program registrations and memberships, support events from planning through post-event documentation, assist with executive scheduling and logistics, keep records accurate and current, and follow up on outstanding tasks—ensuring everything runs accurately and on time, and nothing falls through the cracks. This is a role for someone who works hard, stays impeccably organized, and takes pride in getting every detail right.
Key Responsibilities
Administration & Coordination
Manage day-to-day administrative workflow, task tracking, and follow-ups
Maintain shared calendars, project timelines, and deadlines; prepare reports and summaries
Manage incoming inquiries and direct requests to the appropriate team member
Keep records, checklists, and documentation organized and current
Registrations & Memberships
Process program registrations, renewals, transfers, cancellations, and waitlists
Monitor payments and keep participant and membership records accurate
Coordinate confirmations and onboarding communications
Programs & Events
Coordinate courses, hands-on workshops, and webinars — setup, reminder emails, and speaker and venue logistics
Prepare participant materials, name badges, and registration packages; support events on-site
Complete post-event administration — attendance records, CE certificates, recordings, and feedback surveys
Executive & Business Support
Support executive scheduling, engagement logistics, and travel bookings
Prepare invoices, track payments, and organize receipts and financial documentation
Help keep our website and registration information accurate and up to date
Communications
Manage a shared inbox and keep communications prompt, professional, and on track
Coordinate communications with speakers, sponsors, partners, and members, escalating where appropriate
Qualifications
Minimum 2 years' experience in administration, operations, or coordination — events, continuing education, dental/healthcare, or skilled services preferred
Demonstrated success managing registrations, records, projects, or event logistics
Exceptional organization, attention to detail, and follow-through on deadlines
Exceptional interpersonal, written, and verbal communication skills
Outstanding proficiency in English
Tech-savvy — proficient in Google Workspace (Gmail, Drive, Sheets) and quick to learn new tools
Track record of reliability and consistent performance
Nice to have:
experience with Asana, Mailchimp, Zoom webinars, or event and registration platforms
Ideal Candidate Qualities
Exceptionally organized — meticulous records, clear systems, and reliable follow-through
Strong work ethic — hard-working, dependable, and consistent day after day
Self-starter who identifies patterns and implements improvements
Confident, articulate communicator who can represent a premium brand
Discreet and professional with confidential information
Comfortable handling multiple priorities in a fast-paced, high-performance workplace
Benefits
Competitive compensation with performance-based bonus opportunities A tenure-based benefits program that grows with you — health and wellness spending, retirement contributions, and increasing time off
In-house dental care, covered parking downtown, and a paid birthday day off
Comprehensive onboarding, with ongoing training and professional development
Additional Information
On-site, single location in Downtown Vancouver
Start date: as soon as the right candidate is found
Our Ideal Candidate
You are a hard worker who takes pride in being the most organized person in the room. You keep meticulous records, manage competing deadlines with calm precision, and follow through on every task until it's complete — no reminders needed. You show up consistently, put in the effort, and treat every detail as worth doing right. You thrive in a fast-paced, upscale environment, are open to coaching, and always look for ways to exceed expectations.
We're looking for someone with a strong work ethic who embodies excellence, warmth, and professionalism in all communications, responds promptly, and supports teammates while contributing to a positive team workplace.
📌 Administrative & Events Coordinator (Vancouver)
🏢 Transcend Specialized Dentistry
📍 Vancouver