Ready to start fresh? We’re searching for a detail-oriented and analytical professional who’s eager to protect company assets and support operational excellence. In this role, you’ll dive deep into transaction data, uncover irregularities, and provide valuable insights that help stores strengthen their loss prevention strategies.
If you thrive on problem-solving, have a sharp investigative mindset, and want to make a measurable impact by reducing risk and driving efficiency, this is your chance to bring your expertise to the table. The role is a 12-month contract. You will have to Operate 8:30am to 4:30 pm EST, as you will support Ontario market.
Here’s where you’ll have an impact: Responsible to analyze t-log information from stores on a weekly basis and identify any opportunities Provide advice, guidance, and training to store management pertaining to Loss Prevention Actively contribute to a positive and productive working environment Configure and maintain standards, thresholds, parameters, and key performance indicators within the Exception Based Reporting (EBR) system Maintain and distribute the exception-based reports and dashboards Maintain store groupings (region, banner, specific group, and store) Analyze t-log information and identify areas of opportunity Analyze point of sale transactions and investigate irregular transactions Provide advice, guidance,
and direction to store and front-end managers; dealing with exception reports and irregular transactions and loss prevention Make decisions on when exceptions or irregular transactions need to be passed on to investigators Work in collaboration with Loss Prevention and Operations during their investigation process Facilitate system training Support the EBR vendor delivery including updates and upgrades to the program Create work tickets and screenshots for support teams to resolve EBR performance issues Support team training courses and Operational meetings by presenting content related to the execution of EBR support for store performance Track the advantages and ROI of the retail exception-based reporting system Participate in district operational meetings as required Liaison with Operation teams from all banners relating to Exception Work with store management to provide loss prevention guidance What you bring to the table: An Undergraduate Degree is an asset Two years of relevant experience Strong Knowledge of the NCR ACS six point of sale system Proficient use of Microsoft Office suite Ability to understand and interpret T-Logs Excellent analytical skills and investigative intuition Ability to multitask Ability to work independently Above average oral and written communication skills Ability to deal with confidential and sensitive information