Location: 2000-25 Red Embers Plaza NE, Calgary, Alberta, T3N 2W3

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY

To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will:

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets

Sells to customers and coaches / mentors staff in selling skills

Ensures sales maximized through developing effective sales techniques

Ensures staff achieve productivity objectives CUSTOMER SERVICE:

Always put the Customer first and provides superior customer service

Monitors and communicates CSI survey results and objectives with team members

Actively models the desired behavior with eClienteling to provide superior customer service

Books appointments for events and manages annual incremental event schedule

Promotes products through marketing and encourages use of the PC Optimum program





Ensures staff are trained to beauty sales standards TEAM LEADERSHIP:

Mentors, coaches, trains, and motivates staff

Creates an environment where “selling is fun”

Prepares performance appraisals in association with Front Store Manager

Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”

Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values” OPERATIONS:

Utilizes corporate sales tools to continuously track Sales

Ensures Cosmetic Operating Standards are in place

Identifies “peak hours” and schedules shifts accordingly QUALIFICATIONS:

Planning, Judgment and Decision Making

Independent thinking and decision making when dealing with issues related to customer’s needs

This position requires the ability to act upon tasks and goals outlined by management

Develops a yearly plan for personal development

Work in conjunction with the Associate-Owner and Front Store Manager EXPERIENCE:

Sales experience with a proven track record of achieving sales goals

Cosmetic experience

Effective verbal and written communication skills

Customer service oriented





Previous experience in leading a team The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. J2WRTL

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Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed

At Shoppers Drug Mart Inc., we seek excellent people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment

Type

Full time

Type of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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📌 Beauty Manager, Hourly Full Time Flexible Shifts (Calgary)
🏢 Shoppers Drug Mart
📍 Calgary