The Case Manager is responsible for managing a caseload of patients; creating a milieu for empowerment in the provision of patient focused care; promoting team-oriented practice, coordination of care and continuity of patient care among team members; and integrates the components of evidence based practice to improve the quality of care provided to patients.

- Graduate of an approved School of Nursing and currently registered with the CNO; B.Sc.N preferred
- Demonstrated experience in case management
- Demonstrated skills in program development
- Demonstrated motivation to evaluate quality and cost
- Demonstrated strong assessment skills for patients and families with complex needs
- Demonstrated ability to coordinate the care of patients with complex needs with other team members (including family)

and community agencies

- Demonstrated ability to work effectively with a variety of health care professionals in the community




- Demonstrated commitment to providing care that is based on the best practice as evidenced in the literature
- Demonstrated leadership and decision- making abilities and be able to take acceptable risks
- Demonstrated ability to adjust quickly to changing conditions - both patient conditions and environmental conditions
- Demonstrated responsive to challenges and work well under pressure
- Demonstrated exceptional communication and interpersonal skills
- Demonstrated initiative and a self-confident individual
- Demonstrated commitment to teaching and life-long learning
- Demonstrated commitment to teaching and preceptorship of nursing students helping them to see the nursing leadership role
- Ability to attend work regularly; demonstrated by an acceptable attendance record

📌 Case Manager (Canada)
🏢 Hamilton Health Sciences
📍 Canada