Join Sun Life's Group Disability team to enhance client recovery journeys as a Case Manager. This hybrid position in Waterloo offers the chance to apply your skills in a meaningful way. In this role, you will assess disability claims and devise recovery strategies that consider both medical insights and client capabilities.

You'll use your empathy and analytical skills to guide clients and build robust relationships with healthcare providers and employers, ensuring a seamless return to work. Key Responsibilities:

- Manage short- and long-term disability claims
- Identify medical and non-medical recovery factors
- Implement crisis intervention and rehabilitation techniques
- Use analytics to inform decision-making
- Foster trust-based relationships with clients Requirements:
- Experience in frontline healthcare such as nursing or therapy
- Bachelor’s degree in a relevant field
- 3–5 years of case management experience
- Proficiency in digital tools and platforms
- Strong emotional intelligence and critical thinking skills Make a significant impact in lives while advancing your career at Sun Life as a Case Manager.

📌 Case Manager in Disability Services (Ottawa)
🏢 Sun Life Financial
📍 Ottawa