CGIC Client Contact Center Leadership Role (Laval)

CGIC Client Contact Center Leadership Role (Laval)

01 Aug
|
Co-operators General Insurance
|
Laval

01 Aug

Co-operators General Insurance

Laval

Become a Supervisor in CGIC's Client Contact Center, guiding a hybrid team in delivering superior client service. Bilingual proficiency is essential to this impactful role. In this leadership position, you will supervise a team focused on client service excellence and sales growth at CGIC.

You will implement effective processes, coach team members, and enhance client relationships to support the company's mission. Your leadership will be crucial in achieving operational success and fostering a culture of accountability and responsiveness. Key Responsibilities:

- Lead and coach the client service team
- Design and assess service processes for improvement
- Cultivate trust with business partners and clients
- Drive team sales performance and community engagement
- Ensure compliance with regulations and corporate guidelines Requirements:
- 2 years of experience in insurance client service
- Post-secondary education completion
- General Insurance Licence required
- Bilingual in French and English
- Robust knowledge of insurance services and sales strategies Shape the future of client engagement as a Supervisor at CGIC and make a difference in your community.

📌 CGIC Client Contact Center Leadership Role (Laval)
🏢 Co-operators General Insurance
📍 Laval

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