HUB International seeks a Client Service Centre Associate Vice President to lead and inspire a dynamic team in the insurance sector. Bring your leadership experience to help drive targets and enhance client experiences. As a seasoned insurance skilled, you will partner with the VP to execute the business plan focusing on new business and retention.

This role requires a strong leadership background and a minimum of 5 years in the insurance field. Working in a contact centre environment is an asset that will enhance your contribution to HUB's customer-centric culture. Key Responsibilities:

- Develop and implement annual business strategies
- Drive client outreach and ensure excellent client service
- Mentor and develop the team to achieve targets
- Collaborate on budgeting and workforce planning
- Optimize call center performance metrics Requirements:
- Minimum Level 2 General Insurance License
- 5+ years of relevant insurance experience
- Proven leadership expertise
- Track record in contact centre operations
- Ability to enhance client satisfaction scores Lead the way in insurance excellence and customer service at HUB International.

📌 Client Service Centre Associate Vice President (Burnaby)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Burnaby