Project Overview

Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs.

Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. Must be able to work 5 days onsite per week at the OPS office location.

UX/UI Design Experience: Proven experience designing for web and mobile applications with a focus on intuitive, user-friendly interfaces.

Proficiency in Design Tools: Skilled in tools like Figma, Sketch, Adobe XD for creating wireframes, mockups, prototypes, and user flows. User-Centered Design & Research: Ability to conduct user research, usability testing, and translate findings into sitemaps, journey maps, and design iterations. Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience,



iterate upon it in accordance with user-testing Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and recent, functions and features OPS Experience: Familiarity with Ontario Public Service standards, accessibility (AODA), and government digital principles.

Technical Awareness: Understanding of web development limitations and basic knowledge of network security and protocols.

Service

Delivery & Digital Service Design - 30 points Minimum of 5 years experience and demonstrated experience in service design and user experience techniques: Customer journey mapping Collaborative design Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models Digital Thinking - 20 points Has a proven willingness to take calculated risks, get it wrong, learn from feedback, work with determination to overcome setbacks and refocus the approach on obtaining positive outcomes. Has some experience using data analytics to develop evidence-based suggestions to better the end user experience.

Relationship

Building - 15 points Demonstrates enthusiasm for cooperativeness, co-design and facilitation. Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders, familiar with service design and user experience aspects of digital service delivery. Figma, Sketch, Adobe XD, network security, network protocols #

📌 Contract UX Designer (remote) (Toronto)
🏢 GovTech Talent Solutions
📍 Toronto