Overview

At NexNode Marketing, we help leading telecommunications providers connect customers with creative products and services through personalized, face-to-face customer engagement. Our team specializes in delivering exceptional customer experiences while driving growth for nationally recognized brands.

We're looking for motivated and customer-focused Customer Solutions Advisors to join our growing team. This is an excellent chance for individuals who enjoy working with people, solving customer needs, and building meaningful relationships. You'll represent a leading telecommunications provider, educate customers on available solutions, and help them make informed decisions based on their unique needs.

Whether you're launching your career or looking for your next opportunity, we provide comprehensive paid training, ongoing mentorship, and a performance-driven environment with clear opportunities for advancement into leadership and management.

Responsibilities

- Engage directly with prospective customers to understand their communication and connectivity needs.
- Recommend tailored telecommunications solutions that align with each customer's lifestyle and preferences.
- Deliver professional product presentations, explaining features, benefits, pricing, and current promotions.
- Build lasting customer relationships through exceptional service and consultative conversations.
- Guide customers through the enrollment process while ensuring a seamless experience.
- Maintain up-to-date knowledge of products, services, and promotional offerings.




- Achieve individual and team performance goals while maintaining a customer-first approach.
- Participate in ongoing sales, product, and leadership training to support professional growth.
- Collaborate with team members and mentors to share best practices and contribute to a positive, high-performing culture.

Qualifications
- Strong communication and interpersonal skills.
- A customer-focused mindset with a passion for helping people find the right solutions.
- Self-motivated, goal-oriented, and eager to learn.
- Ability to build rapport quickly and communicate confidently with a diverse range of customers.
- Strong problem-solving and active listening skills.
- Comfortable working both independently and as part of a collaborative team.
- Previous experience in customer service, retail, hospitality, sales, or other client-facing roles is an asset but not required.
- Full-time availability and legal authorization to work in Canada.

What We Offer
- Comprehensive paid training and ongoing mentorship.
- Structured career progression with opportunities to advance into Team Leadership and Management.
- Competitive compensation, uncapped commissions, and performance-based incentives.
- Weekly pay.
- A supportive, energetic workplace that values growth, collaboration, and achievement.
- The opportunity to represent one of Canada's leading telecommunications providers while building a rewarding long-term career.

Pay: $35,200.00-$77,498.19 per year

Benefits

- In office parking

Language:
- English (preferred)

Location:
- North York, ON (preferred)

Work Location: In person

📌 Customer Solutions Advisor (North York)
🏢 NEXNODE MARKETING
📍 North York