Empower customers as a Customer Solutions Specialist with goeasy, Canada’s leading lease-to-own business. Engage clients and tailor financial solutions in a collaborative team environment. As a Customer Solutions Specialist, you’ll build strong relationships and meet financial needs by offering tailored leasing and service product solutions.

This role necessitates exceptional interpersonal skills, a sales-oriented mindset, and the ability to manage customer accounts effectively. You will conduct collections, maintain empathy, and ensure that customer accounts are well-managed and up-to-date. Key Responsibilities:

- Engage customers in person, via phone, and email
- Interview clients to understand financial needs
- Maximize sales through cross-selling methods
- Manage customer accounts, ensuring accuracy
- Conduct qualified collections while retaining empathy Requirements:
- Proven communication and interpersonal skills
- Experience in a customer-facing role preferred
- Ability to work a variety of shifts
- Capacity to lift 50+ pounds
- Comfort with challenging customer conversations Utilize your sales skills and empathetic approach to enhance customer experiences at goeasy.

📌 Customer Solutions Specialist at goeasy (Shubenacadie)
🏢 goeasy
📍 Shubenacadie