Join Pigment as a Customer Support Specialist, where your expertise makes a difference. Focus on diagnosing problems and delivering exceptional user education in our fast-paced workplace. You will play an essential role in helping customers navigate our AI-driven platform.

With strong communication skills, you'll engage with both technical and non-technical stakeholders to ensure their needs are met. Your insights will guide the Product team in aligning offerings with customer requirements. Key Responsibilities:

- Serve as a primary point of contact for customer inquiries
- Resolve product issues in collaboration with engineering
- Train customers to enhance their use of Pigment
- Establish operational efficiencies with cross-functional teams
- Manage customer satisfaction proactively within workspaces Requirements:
- 2+ years in technical support or customer operations
- Excellent organizational and prioritization skills
- Proven ability to adopt new technologies quickly
- Experience managing internal requests and competitive priorities
- Strong record of delivering high-quality customer service Be part of Pigment's growth by providing crucial customer support and fostering innovation.

📌 Customer Support Specialist at Pigment (Toronto)
🏢 Pigment
📍 Toronto