Elevate customer experiences at an enterprise level as a DTMF and Voice Bot Developer in Toronto, Ontario. Join the Contact Centre and Customer Experience team to innovate IVR solutions and ensure seamless application performance. As part of a large transformation initiative, you will play a crucial role in developing and supporting IVR technologies aimed at personalized customer service.

Your responsibilities include building Conversational IVRs, providing technical support, and collaborating with various teams to resolve complex issues. Candidates should possess extensive experience with Cisco and Java technologies to thrive in this role. Key Responsibilities:

- Develop and support DTMF and Conversational IVRs
- Collaborate on technical planning and systems analysis




- Identify and resolve application integrity issues
- Create quality code and assist during testing phases
- Perform complex technical tasks and problem resolution Requirements:
- Undergraduate degree or technical certificate required
- 4+ years in DTMF IVR application development
- Proficient in Cisco Call Studio and CVP technologies
- Experienced with Java and backend integrations
- Knowledge of large-scale financial enterprise environments Apply your technical expertise in IVR development to enhance customer interactions in Toronto.

📌 DTMF and Voice Bot Developer Toronto
🏢 GuruLink
📍 Toronto