Sama is a B2B platform that enables employers to provide hyper-tailored development through unlimited professional coaching—right from a user-friendly app (sama.io). Come join our amazing team working to elevate the corporate environment by allowing employees to be their best productive selves. We're building the future of work!

Ready to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on. Your mission, should you choose to accept it: Driving success and retention: With a consultative approach, you are instrumental in helping our clients achieve their goals, maximize their ROI with our platform, and ensure every interaction leaves them delighted and empowered.

You are able to communicate strategic impact with executives and all levels of the client's organization.

Building relationships: Your knack for building rapport will be put to the test as you become the go-to contact for our valued clients, fostering robust, long-lasting partnerships.

Innovation and growth: You identify upsell opportunities and collaborate closely with our sales team to drive revenue and expand our reach. You will participate in product development to increase client impact. What you'll be doing: Become the go-to point of contact and advisor for your clients

Advise clients on their people development strategy to meet business objectives

Onboard new customers by facilitating demos and training around the product

Actively monitor customer engagement.



Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goals

Create and lead quarterly and annual business strategy reviews with each client

Unlock upsell opportunities to optimize impact for the client

Collaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growth Requirements What you'll need to succeed: Verbal and written native fluency in English and French A minimum of 4 years' experience in L&D;/HR/Talent or Customer Success roles with enterprise clients

Experience building and maintaining relationships with a diverse range of stakeholders

Strong business acumen and fluency in business jargon

Experience as a freelancer or working in a start-up

Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability

Spot opportunities for growth and development in accounts

Strong ability to set, meet, and exceed KPIs and performance goals

Great judgment What people would say about you: You have an entrepreneurial mindset and are autonomous

You're able to work in an environment with limited structure and processes

You're excited to tackle new challenges head-on

You're extremely curious

New opportunities and potential challenges excite you

You have a bias for action—you're a doer

You're open, trustworthy, and committed

You're a team player Benefits What you'll get: CAD $65,000-95,000 + commission + equity.

Fully

Remote

Plenty of room for growth as our ambitious team grows too

Access to your professional coach via our app

Regular training and development

📌 Enterprise Account Manager (Fluent French Required) (Canada)
🏢 Sama
📍 Canada