Position Summary: Under the general supervision of the Program Supervisor Customer Service & Programs, performs services and public relations duties.

Major Responsibilites

Performs public relations functions such as conducting tours, providing information on memberships/programs, assisting with mail outs, and other services.

Monitors the change rooms, saunas, whirlpools, and track for suspicious behaviour, for users in need of assistance, and for general cleanliness and responds accordingly.

Performs cleaning and laundering duties as required.

Maintains lockers (stickers, removal of locks and cleaning).

Collects drop-in passes from participants to ensure controlled access to classes.

Checks all facility signage and bulletin boards and makes or recommends needed changes.

Maintains supplies, locks, display racks, towels, etc.

Participates and attends staff meetings.

Maintains a neat and organized laundry room and requests supplies in a timely manner.

Performs such other related duties as may be assigned.

Qualifications

Grade 9

An ability to communicate tactfully and effectively with the public

Some post-secondary education and/or experience in business, recreation, sports, fitness of public relations would be an asset

CONDITIONS OF EMPLOYMENT

Must be willing to work evenings and weekends

Must have or obtain within three months of employment, First Aid, CPR and WHMIS certification (courses available through employer)

Must obtain customer service training at first available opportunity

Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

TERMS OF EMPLOYMENT

Part-time (not to exceed 24 hours per week)

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE:



It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics.

Do not include: Photos

Any certificates that have photo identification

Driver’s licences

Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and secure neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

Watch this video to learn more about our City at:

📌 Facility Attendant - Services - Part-Time (Thunder Bay)
🏢 City of Thunder Bay
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