Join our client in Mississauga as a hybrid Business Process Lead for SAP Field Services Management. Focus on optimizing booking and scheduling processes. The role demands a leader who can translate manual, email-driven workflows into standardized ERP practices while implementing SAP S/4HANA.

This position involves guiding the design and validation of automated scheduling features and collaborating with the system integrator to meet business needs effectively. You will ensure real-time capacity management and auditability in service operations. Key Responsibilities:

- Design end-to-end processes for SAP FSM demand management
- Automate workflows from manual to rules-based ERP systems
- Partner with integrator to establish configuration and activation workflows




- Lead the drive for technician booking and communication automation
- Facilitate UAT and training for cross-team alignment Requirements:
- Minimum one full-cycle SAP S/4HANA implementation experience
- Hands-on with SAP Field Service Management
- Understanding of scheduling, booking, and installer capacity
- Expertise in ERP-driven workflow automation
- Ability to lead and collaborate in complex ERP environments Transform field service processes by leveraging your expertise in SAP FSM in this energetic role.

📌 Field Service Management Lead for SAP (Mississauga)
🏢 ELIASSEN GROUP
📍 Mississauga