Drive excellence in customer service as a Field Service Supervisor with Toromont Cat in Thunder Bay. Lead a qualified team, ensuring safety and superior service delivery every day. As a Field Service Supervisor, you will be the vital link in customer interactions, overseeing the Field Service Team's performance and adherence to corporate policies.

This full-time, permanent role emphasizes leadership in safety, teamwork, and operational efficiency throughout Eastern Canada. Key Responsibilities:

- Model and promote health and safety policies
- Ensure compliance with customer safety regulations
- Act as the key contact for field service inquiries
- Train and evaluate team members' performance
- Create quotes and manage invoicing for clients Requirements:
- Post-secondary education required
- Minimum 5 years in a service leadership position
- Strong understanding of customer service best practices
- Ability to manage team operations across multiple locations
- Experience with financial implications of service orders Enhance customer satisfaction and operational success while leading a dedicated team at Toromont Cat.

📌 Field Service Supervisor at Toromont Cat (Ottawa)
🏢 Toromont CAT
📍 Ottawa