Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Effective interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Benefits Health benefits Dental plan Health care plan Other Benefits Free parking available Other benefits

📌 front desk agent (Hinton)
🏢 Holiday Inn
📍 Hinton