Company Overview

XBASE Technologies has been a trusted provider of outsourced IT Support Solutions since 1988, serving small to medium-sized organizations in. Our mission is to deliver enterprise-level quality support services tailored to the SMB market, empowering businesses to thrive with reliable technology solutions.

Job Summary

You are the face of XBASE. Guests, courier drivers, and vendors see you first. Our help desk handles nearly all inbound phone calls. Your day is a mix of:

Duties

- Greeting visitors and signing in guests with professionalism and enthusiasm
- Receiving, logging, and dispatching couriers and deliveries
- Basic bookkeeping entries (AP coding, receipts, invoice matching, AR assistance)
- Scanning, filing, and light records management
- General office support
- Manage appointment scheduling and coordinate meetings using Microsoft Office
- Perform data entry tasks accurately, maintaining organized filing systems both digitally and physically
- Handle incoming and outgoing correspondence, including emails, mail, and packages

Qualifications
- Proven office experience with strong clerical skills and familiarity with administrative procedures
- Excellent customer service skills with skilled phone etiquette
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook and Teams)
- Strong computer skills (Windows)
- Knowledge of QuickBooks or NetSuite bookkeeping software is preferred




- Exceptional organizational skills with keen attention to detail and ability to multitask effectively
- Impeccable penmanship. Courier logs, message slips, and handwritten notes need to be clean and legible.
- Detail obsession. Small errors in AP coding, courier tracking, or scanned records create real downstream problems. Accuracy matters more than speed.
- Punctuality and reliable attendance. The front desk opens on time, every day. This is non-negotiable.
- Basic computer skills. Comfortable with Microsoft 365 (Outlook, Word, Excel), web browsers, and quick to pick up new tools.
- Professional presence. Friendly, composed, presentable, discreet with confidential information.
- Clear, confident English communication. This is a client-facing role. Visitors, couriers, vendors, and the occasional caller need to be greeted and helped with warmth and precision. Excellent verbal and written English is essential.

What We Offer
- A stable Toronto employer with 38 years of continuous operation
- Small-team environment, no offshoring, everything in-house
- Includes Fresh, hot lunches provided daily.
- Monday to Friday 9:00AM to 5:00PM

Pay: $38,500.00-$40,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Front Desk / Office Assistant (North York)
🏢 XBASE Technologies
📍 North York