Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible.

Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Director, Product Commercialization Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making transactions secure, straightforward, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. The Services organization is a key growth engine for Mastercard, driving value for issuers, acquirers, merchants, and ecosystem partners through differentiated capabilities spanning Customer Acquisition & Engagement, Security Solutions, Business & Market Insights, and Open Banking.

The Director, Product Management - Go-to-Market will join the Experience & Disputes (E&D;) Go-to-Market team within Security Solutions. The ideal candidate will be skilled at translating innovative product capabilities into compelling customer value propositions, scalable go-to-market strategies, and measurable business outcomes. Identify customer needs, market opportunities, competitive trends, and monetization levers to inform product and commercial priorities.

Partner with regional and global stakeholders to create, grow, and convert pipeline opportunities. Drive client adoption,



commercial performance, and revenue acceleration initiatives.

Value Proposition

Development & Sales Enablement Translate product capabilities into differentiated customer value propositions and compelling sales narratives. Develop scalable enablement materials, including sales playbooks, business cases, ROI frameworks, and training programs.

Equip

Sales and Account teams with client-ready messaging, storytelling, and competitive positioning tools. Ensure global consistency while enabling regional flexibility to address local market needs.

Market

Intelligence & Voice of Customer Leverage customer, market, and competitive insights to identify commercial opportunities and strengthen go-to-market strategies. Identify whitespace opportunities, emerging customer needs, and new revenue streams across the Experience & Disputes value chain. Provide structured market feedback to Product and Sales teams based on customer adoption signals and market trends.

Performance

Management & Optimization Define and monitor commercialization, adoption, and revenue performance metrics. Use data-driven insights to continuously optimize go-to-market strategies and execution. Identify opportunities to improve conversion, retention, and customer value realization.

Serve as a strategic connector across Product, Sales, Client Services, Account Management, and other stakeholder groups. Champion the use of AI, data, and advanced analytics to drive commercial innovation and customer value.



Act as a thought leader both internally and externally, helping shape the future direction of Experience & Disputes solutions.

Extensive experience in go-to-market strategy, product commercialization, sales enablement, management consulting, or a related commercial function within payments, banking, fintech, or technology industries. Ability to translate technical product capabilities into clear business value propositions and compelling customer narratives. Demonstrated success leading cross-functional initiatives across Product, Sales, Marketing, Client Services, and Account Management teams.

Strong commercial acumen with experience developing business cases, monetization strategies, and performance metrics. Data-driven mindset with experience using analytics and insights to drive strategic decision-making and market execution.

Experience engaging with executive-level customers and leading strategic business discussions. Strong understanding of customer adoption, value realization, renewals, and expansion strategies. Bachelor’s degree required; MBA or advanced degree preferred.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. Toronto, Canada: $150,000 - $234,000 CAD #

📌 FULLTIME POSITION for Director Data Management (Toronto)
🏢 Mastercard
📍 Toronto