At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Guest Service Agent to join our Hotel team in Inuvik, NT. Reporting to the Operations Manager, Hotel, you will be the front-line representative for the hotel and will strive to provide an exceptional, proactive, and memorable experience for the guest.

Responsibilities

Greet, register, and assign rooms to guests of the hotel

Verify customers’ credit, and establish how the customer will pay

Contact housekeeping or maintenance staff when guests report a problem

Make and confirm reservations

Assign and distribute room keys

Perform bookkeeping duties such as balancing accounts and conducting nightly audits

Keep records of room availability and guests’ accounts Record guest comments or complaints, referring them to managers when necessary

Review accounts and charges with guests during the check-out process

Answer inquiries pertaining to hotel services, guest registration, and travel directions

Arrange tours, taxis,



and restaurant reservations for guests

Qualifications

Exceptional customer service and interpersonal skills

Skilled appearance and attitude

Excellent verbal and written communication skills

Ability to problem-solve Good organizational skills, able to multi-task, and is detailed-oriented

Flexible schedule (able to work evenings, weekends, and holidays)

Benefits

Competitive pay

Extended health care including medical, dental, and vision coverage

Life insurance, drug coverage, and wellness programs

Discounts on rent at Northview properties

Vacation Travel Assistance for Northern employees

If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue to the next stage of the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Guest Service Agent (Inuvik)
🏢 Northview Residential REIT
📍 Inuvik