Join Christie Innomed as a Customer Success Manager in the Healthcare IT sector, driving product adoption and engagement across Canada. Cultivate customer satisfaction with advanced imaging and IT solutions. This influential position focuses on building long-lasting relationships with clients while promoting the use of Christie Innomed’s Neuron suite and Fujifilm’s Enterprise Imaging technologies.

You’ll facilitate quarterly evaluations of solutions, ensuring that customers fully leverage the capabilities of their investments. Key Responsibilities:

- Manage relationships with assigned healthcare IT clients
- Conduct Quarterly Business Reviews for strategic alignment
- Guide stakeholders on best practices and solutions
- Oversee onboarding and technology utilization
- Identify opportunities for growth and upsell Requirements:
- Bachelor’s in Health Informatics or related field
- Minimum 5 years in customer success management
- Familiarity with digital pathology and healthcare systems
- Comprehensive knowledge of healthcare IT infrastructures
- Bilingual in French and English preferred Act as a strategic partner to healthcare clients, enabling exceptional service delivery with Christie Innomed's solutions.

📌 Healthcare IT Customer Success Role (Saint-Eustache)
🏢 gexel tÉlÉcom international
📍 Saint-Eustache