Join Hootsuite as a Revenue Enablement Lead, focusing on enhancing the enablement experience for customer-facing teams. Drive net revenue retention and maximize customer growth through effective training programs. This role involves senior-level responsibilities that demand 8+ years in customer success operations or a quota-carrying account management role.

Candidates should bring extensive knowledge in customer success frameworks and experience with AI tools. Collaborating with CS Leadership and revenue operations, you will develop programs that boost CSM capabilities and optimize customer interactions. Key Responsibilities:

- Design and deliver enablement programs for post-sale teams
- Create customer success and renewal frameworks




- Leverage AI tools for coaching and skill improvement
- Track performance metrics linked to renewal conversion
- Represent post-sale needs in the Revenue Enablement Council Requirements:
- 8+ years in B2B SaaS customer success roles
- Familiarity with Gainsight and Salesforce platforms
- Proven ability to design learning systems
- Robust communication and facilitation abilities
- Experience working collaboratively across departments Enhance Hootsuite's customer success strategy and drive impactful enablement initiatives that lead to sustained growth.

📌 Hootsuite Revenue Enablement Lead (Vancouver)
🏢 Gofractional
📍 Vancouver