Join HCLTech as a Subject Matter Expert in Infrastructure, focusing on AWS and Terraform. Play a vital role in incident resolution while mentoring teams and enhancing customer experiences. This position demands in-depth knowledge of Infrastructure as Code, particularly with Terraform.

You will validate implementation plans, engage with clients, and analyze root causes using Python. A solid emphasis on documentation and SOPs will support effective operations and knowledge sharing among team members. Key Responsibilities:

- Resolve escalated incidents in line with SLAs
- Mentor team on Iac methodologies and documentation
- Validate change orders with AWS CloudFormation
- Communicate effectively with customers during meetings
- Perform trend analysis using Python for reporting Requirements:
- Expertise in Terraform and AWS CloudFormation
- Strong grasp of AWS services and PaaS solutions
- Familiarity with automation tools like Ansible
- Analytical skills for trend analysis using Python
- Strong communication and stakeholder engagement skills Bring your technical expertise and passion for IT operations to HCLTech as you enhance organizational efficiencies.

📌 Infrastructure Subject Matter Expert (Mississauga)
🏢 HCL Technologies
📍 Mississauga