Take your career to the next level as a Business Analyst II at Intact. Focus on system referrals and functionality improvements while enjoying a hybrid work setting. This role involves working with regional teams and IT to troubleshoot and resolve daily system issues.

You will utilize your claims knowledge to ensure efficient communication as a liaison across departments. Your project management skills will come into play as you identify user training opportunities and support critical production functions. Key Responsibilities:

- Address daily system referrals promptly and accurately
- Meet with teams to review ongoing issues and solutions
- Identify training opportunities through trend monitoring
- Serve as a liaison among users, IT, and departments
- Conduct testing and consult on system functionality improvements Requirements:
- At least three years of experience as a Business Analyst
- Familiarity with Claims tools/processes, specifically Contact 360
- Experience in production support required
- Strong analytical mindset to investigate technical problems
- Effective communication skills, both written and verbal Contribute your analytical and project management expertise to Intact for impactful system enhancements.

📌 Intact Business Analyst II Role (Mississauga)
🏢 Intact Financial
📍 Mississauga