About Us

Evans Paralegal Services (EPS) is a boutique paralegal firm committed to providing professional, client-focused legal services across Ontario. EPS pride ourselves on delivering exceptional service through integrity, efficiency, and personalized legal support. As EPS continues to grow, expanding the team to better serve clients and strengthen operations is paramount.

We are looking for individuals who are organized, proactive, and passionate about creating an outstanding client experience from the very first point of contact.

Job Duties

- Serve as the first point of contact for clients, welcoming them in a courteous and professional manner.
- Manage and direct incoming calls, emails, and client inquiries promptly, ensuring accurate redirection to the appropriate staff member or department.
- Conduct preliminary client intake interviews to collect essential information and discern their legal requirements.
- Maintain, organize, and update client files and intake documentation.
- Facilitate client appointments, meetings, and follow-ups with the appropriate legal personnel.
- Undertake administrative responsibilities, including filing, photocopying, and data entry.
- Perform meticulous data entry into ULaw, ensuring all client information and interactions are accurately recorded and updated.
- Maintain a clean and inviting reception area at all times.




- Execute additional tasks as necessary to support the legal team and ensure the seamless operation of the office.

Qualifications:
- Prior experience in a client service or receptionist position, preferably within a legal or marketing setting.
- Exceptional verbal and written communication skills.
- Robust organizational and multitasking skills.
- Proficiency in Microsoft Office and proficiency or quick adaptability to ULaw software.
- Friendly, professional demeanor with a client-centric focus.
- Discretion and confidentiality when handling sensitive information.
- Dependability and punctuality.

How to Apply: If you are a committed individual with a passion for client service, and are looking for a fulfilling role in a supportive and inclusive team environment, we would love to hear from you. Please submit your resume, cover letter, and any other pertinent documentation through Indeed.

Thank you to all applicants for your interest. Please note, only those selected for an interview will be contacted. Evans Paralegal Services is an equal opportunity employer, committed to fostering diversity and inclusion within our workplace.

Job Type: Part time

Part-time hours: 20 per week

Schedule

- Monday to Friday

Ability to commute/relocate:
- London, ON N6H 5L7: reliably commute or plan to relocate before starting work (required)

Pay: $17.60-$24.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Intake Coordinator (London)
🏢 Evans Paralegal Services
📍 London