Become an essential part of Manulife's team as an Investigation Analyst focused on fraud prevention. Employ your analytical skills in a hybrid work setting to combat fraudulent activities. In this pivotal role, you will apply your expertise in Group Benefits and problem-solving to investigate claims effectively.
Responsibilities include data profiling, supporting audit initiatives, and collaborating with both internal and external stakeholders. A keen eye for detail and solid communication skills are vital for success in this role. Key Responsibilities:
- Analyze data to identify and investigate anomalies
- Support audit programs and lead investigations
- Conduct interviews with plan members and providers
- Create detailed audits and communications
- Drive key investigative projects to fruition Requirements:
- Relevant university degree or equivalent experience
- Familiarity with Canadian healthcare regulations
- Exceptional communication and interpersonal skills
- Strong analytical and research abilities
- Willingness to travel as needed Contribute your skills in fraud investigation and help enhance customer experience at Manulife in Waterloo.