Elevate member experiences as the Manager of Member Services at Desjardins. You will lead a team focused on achieving outstanding service quality and operational efficiency. In this strategic role, you will oversee a team dedicated to delivering exceptional member and client services.

You will be responsible for developing business strategies that align with the organization's priorities while ensuring team engagement and comprehensive support. A track record in successful leadership and risk management will be essential as you navigate the challenges of your department. Key Responsibilities:

- Support strategy development to meet business challenges
- Ensure quality of services and relationships
- Guide implementation of action plans for success
- Foster team synergy and manage talent effectively
- Drive continuous improvement and profitability Requirements:
- Bachelor’s degree in a related field
- At least two years of relevant experience
- Proficiency in French is mandatory
- Skills in customer engagement and decision-making
- Robust focus on diversity and accessibility initiatives Contribute to impactful member services and innovative solutions at Desjardins.

📌 Manager of Member Services at Desjardins (Montreal)
🏢 Desjardins Group
📍 Montreal