Form & Function Clinic is a multidisciplinary healthcare clinic committed to providing exceptional patient care through a collaborative and patient-centered approach. We are seeking organized, personable, and dependable Medical Administrative Assistants to join our growing team.

We are currently hiring for:

- 1 Full-Time Medical Administrative Assistant (approximately 35 hours/week) – Starting September 2026
- 1 Part-Time Medical Administrative Assistant (approximately 10–15 hours/week) – Starting November 2026

This role is ideal for an individual who thrives in a fast-paced healthcare environment, enjoys interacting with patients, and takes pride in delivering outstanding customer service while supporting efficient clinic operations.

Key Responsibilities

- Welcome patients and provide a professional, friendly, and efficient front desk experience
- Manage incoming phone calls, emails, and patient inquiries
- Schedule, confirm, reschedule, and coordinate appointments for multiple healthcare practitioners
- Optimize practitioner schedules and assist with daily clinic flow
- Register patients, process payments, and complete patient check-in and check-out procedures
- Verify extended health insurance coverage and process direct billing claims
- Prepare, submit, and monitor Motor Vehicle Accident (MVA) billing, including HCAI invoices, treatment plans, and related insurance documentation
- Communicate with insurance adjusters, legal representatives, healthcare providers, and patients regarding claim status and required documentation
- Coordinate patient recalls, follow-up appointments, and ongoing treatment schedules
- Maintain accurate and confidential electronic medical records
- Utilize Jane App, HCAI, and other clinic software for scheduling, billing, and administrative functions




- Assist with administrative projects, patient communications, and light marketing initiatives as required
- Collaborate closely with practitioners and administrative staff to support efficient clinic operations

Qualifications The successful candidate will possess:

- Exceptional customer service and interpersonal skills
- Strong verbal and written communication abilities
- Excellent organizational skills and attention to detail
- The ability to prioritize tasks and manage multiple responsibilities in a busy environment
- A professional, positive, and team-oriented attitude
- Strong computer proficiency and the ability to learn recent software quickly
- The ability to work independently while contributing effectively within a team

Preferred Experience Preference will be given to candidates with experience in one or more of the following:

- Medical office administration
- Chiropractic, physiotherapy, massage therapy, rehabilitation, or other allied health clinics
- Appointment scheduling and patient coordination
- Extended health insurance verification and direct billing
- Motor Vehicle Accident (MVA) administration and HCAI billing
- Jane App or other electronic medical record (EMR) systems
- Medical terminology

Mandarin or Cantonese language skills are considered a strong asset due to our diverse patient population. Schedule Full-Time Position

- Approximately 35 hours per week




- Primarily weekday daytime and afternoon/evening shifts (up to 8:00 PM)
- Occasional weekend coverage as required

Part-Time Position
- Approximately 10–15 hours per week
- Flexible availability for weekday daytime and afternoon/evening shifts (up to 8:00 PM)
- Weekend availability is required:
- Saturdays: 9:00 AM–2:00 PM
- Sundays: 10:00 AM–2:00 PM

Additional hours may be available to provide vacation, sick leave, and operational coverage.

What We Offer

- Competitive compensation based on experience
- A supportive, collaborative, and professional work environment
- Opportunities for ongoing learning and career development
- Long-term growth within a growing multidisciplinary clinic
- On-site parking
- On-site gym
- Employee discounts

Expected Hours:

- Full-Time: Approximately 35 hours per week
- Part-Time: Approximately 10–15 hours per week

Work Location: In person

Start Dates:

- Full-Time: September 2026
- Part-Time: November 2026

We thank all applicants for their interest in joining Form & Function Clinic. Only candidates selected for an interview will be contacted. Pay: $19.00-$21.00 per hour

Benefits

- Company events
- On-site parking

Application question(s):
- 1. Which position are you applying for?

Full-Time (Starting September 2026) Part-Time (Starting November 2026)
1. Are you able to reliably commute to our clinic in Markham, ON for all scheduled shifts?
2. Do you have previous experience working in a medical, chiropractic, physiotherapy, rehabilitation, dental, or other allied healthcare clinic?
3. Do you have hands-on experience with Jane App (EMR)
4. Are you fluent in Mandarin and/or Cantonese?

Work Location: In person

📌 Medical Office Administrator (Full-Time & Part-Time Opportunities) (Markham)
🏢 Form u0026 Function: Health, Performance, Wellness Centre
📍 Markham