Responsibilities - Support Desjardins’s strategic priorities by leading your department
- Tap into the full market potential and meet the needs and expectations of members and clients
- Responsible for strategic and operational management of a team dedicated to selling products and services and/or providing comprehensive sales support
- Build and maintain long-term business relationships with clients and members
- Draw up and monitor a business plan that addresses priorities, challenges and objectives
- Ensure unit performance and sound risk management in accordance with standards
- Follow up on results
- Manage a team dedicated to members and clients
- Oversee skills development and maintain high-quality service
- Serve as coach for team members and provide recommendations that consider the needs of members and clients
- Implement and monitor the action plan to achieve target results
- Lead, coach and motivate the team Requirements - Bachelor/'s degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Action oriented
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Work processes Core Competencies Demonstrates robust leadership in managing teams focused on sales and client relationships, with a commitment to strategic planning and performance monitoring. Proficient in developing talent and ensuring high-quality service delivery while driving results and maintaining sound risk management. Highest-signal resume keywords - Team Leadership
- Strategic Management
- Sales Support
- Client Relationship Management
- Bilingual in French ATS Optimization Keywords Hard Skills - Bachelor's Degree
- Business Planning
- Risk Management
- Performance Monitoring
- Sales Strategy Soft Skills - Customer Focus
- Decision Quality
- Talent Development
- Engagement
- Action Oriented Industry Keywords - Market Potential
- Business Relationships
- Action Plan Implementation
- Coaching
- Nimble Learning
📌 Member Services and Sales Support Manager (Montreal)
🏢 Jobtailor
📍 Montreal
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