We're looking for an experienced Operational Enablement SME to serve as PMO Lead supporting an ETS Risk Management organization. The ideal candidate brings deep program management and governance experience, a solid ability to work with senior leadership, and a track record of driving operational excellence across large, complex organizations.

What You'll Do

- Serve as PMO Lead for ETS Risk Management operational enablement initiatives

- Coordinate and manage operational activities across the division to ensure alignment with strategic objectives

- Drive execution of key operational processes, governance activities, and organizational priorities

- Develop and maintain executive-level reporting materials, dashboards, and briefing presentations for senior management reviews and governance forums

- Plan, coordinate, and facilitate Integrated Business Reviews, consolidating inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities

- Track actions, decisions, and follow-up activities arising from leadership reviews

- Support the operationalization of the ETS Risk operating model including governance frameworks and management cadences

- Document operating procedures, governance structures, roles, responsibilities, and decision-making processes

- Support workforce planning processes including resource tracking, demand forecasting, and capacity planning

- Develop workforce planning outputs and management reporting artifacts





- Identify opportunities to improve operational effectiveness through standardized processes and reporting

What You Bring

- 10+ years of experience in program management, PMO, business operations, or operational excellence

- Proven experience supporting senior leadership teams in large, complex organizations

- Strong understanding of governance frameworks, operating models, and organizational management processes

- Experience building executive-level presentations, reports, and performance dashboards

- Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders

- Strong analytical, planning, and organizational skills

- Excellent written and verbal communication skills with the ability to translate complex information into concise executive messaging

- Advanced proficiency in Microsoft Office including PowerPoint, Excel, and SharePoint

- Eligibility for a mandatory background check

Nice to have

- Experience within risk management, financial services, technology, or enterprise shared services organizations

- Knowledge of workforce planning methodologies and resource management practices

- Experience facilitating executive governance forums and business review meetings

- PMP, PMI, or comparable project and program management certification

Work setup

- Hybrid in Montreal, QC

- In-person interview is required

- 6+ month contract

- English proficiency required; French an asset given the location

📌 Operational Enablement SME (Montreal)
🏢 Ju0026M Group
📍 Montreal